Privacy Policy of Bubble Srls

 

1. Data Controller

Bubble Srls (hereinafter “Bubble” or “we”), with registered office at C.so Re Umberto 9 10127 Turin, Italy, is the Data Controller pursuant to the General Data Protection Regulation (GDPR). For any questions or requests regarding the processing of personal data, you can contact us at the email address:
info@bubblesrls.it

2. Types of Data Collected

Bubble collects various types of personal data to provide and improve our services, including:

• Contact data: first name, last name, email address, phone number.
• Service usage data: information on how you interact with our services, including details about maintenance requests.
• Payment data: information necessary to complete payments, such as credit card information or other payment details.
• Technical data: IP address, browser type, information about the device used to access the site or services.

3. Purpose of Data Processing

The personal data collected is processed for the following purposes:

• Service Provision: we use your data to provide, manage, and improve our pool maintenance services.
• User Communications: to respond to requests for information, quotes, and assistance.
• Marketing and Promotional Communications: with the user’s consent, we send commercial and promotional information about our services.
• Service Improvement: to analyze the use of our services, improve the site, and develop new features.
• Compliance with Legal Obligations: to comply with regulatory, accounting, or tax requirements.

4. Data Processing Methods

Personal data is processed using electronic and paper methods, according to principles of fairness, lawfulness, transparency, to ensure maximum security and confidentiality, in compliance with current regulations.

5. Data Retention

Bubble retains personal data for the time strictly necessary to achieve the purposes indicated, taking into account legal and accounting requirements. Upon expiration of these terms, the data will be deleted or anonymized.

6. Data Disclosure to Third Parties

Data may be shared with:

• Service Providers: third parties appointed to process data on behalf of Bubble, such as payment companies or IT support providers.
• Competent Authorities: in cases provided by law or to respond to government requests.

7. Data Transfer Abroad

Bubble may transfer personal data to countries outside the European Economic Area (EEA) only if those countries offer an adequate level of protection according to the GDPR or through the use of appropriate safeguards, such as standard contractual clauses.

8. Data Subject Rights

Users have the right to:

• Access their personal data and obtain information on how it is processed.
• Request the correction or updating of their data.
• Request the deletion of data in cases provided by law.
• Restrict or object to data processing.
• Receive data in a structured and transferable format.
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, contact us at the email address
info@bubblesrls.it
.

9. Changes to the Privacy Policy

Bubble reserves the right to update this Privacy Policy at any time. Users will be informed via email or notification on the site of any significant changes.

10. Contacts

For any questions or requests regarding our Privacy Policy or the processing of your personal data, contact us at:

• Email:
  info@bubblesrls.it
  
• Address: C.so Re Umberto 9 10127 Turin, Italy

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This Privacy Policy has been drafted to provide clear and transparent information on the use of data by Bubble Srls.